Question 1

How long does shipping take?

Accepted Answer

All orders ship via DHL Express from Bangkok, Thailand. USA: 3–5 business days. Australia: 3–5 business days. Canada: 4–6 business days. UK: 4–6 business days.

Question 2

Do you offer free shipping?

Accepted Answer

Yes! We offer free DHL Express shipping on all orders over $150 to USA, Australia, Canada, and the UK.

Question 3

How can I track my order?

Accepted Answer

Once your order ships, you’ll receive a confirmation email with a DHL tracking number. You can also check your order status in your account dashboard.

Question 4

Do you ship internationally?

Accepted Answer

We currently ship to the USA, Canada, the United Kingdom, and Australia via DHL Express.

Question 5

Can I change or cancel my order?

Accepted Answer

Orders can be modified or cancelled within 2 hours of placement.

Question 6

What is your return policy?

Accepted Answer

We offer a 30-day return window from the date of delivery. Items must be unused, unworn, and in original packaging with tags attached.

Question 7

Which items cannot be returned?

Accepted Answer

For hygiene reasons, mouthguards, groin protectors, opened hand wraps, and any protective gear showing signs of use cannot be returned.

Question 8

How long does a refund take?

Accepted Answer

Refunds are processed within 5–10 business days after we receive and inspect the returned item.

Question 9

Can I exchange an item for a different size?

Accepted Answer

Yes! We offer free exchanges on eligible items within the 30-day window, subject to availability.

Question 10

What if my item arrives damaged?

Accepted Answer

Contact us within 7 days of delivery with photos of the damage. We’ll provide a prepaid return label and send a replacement or full refund.

Question 11

How do I find the right size?

Accepted Answer

Each product page includes a size guide with detailed measurements.

Question 12

Are your gloves suitable for beginners?

Accepted Answer

Absolutely. We carry gloves for all levels—from beginner training gloves to competition-grade equipment.

Question 13

What materials are your products made from?

Accepted Answer

Our products use premium materials including genuine and synthetic leather, high-density foam padding, and moisture-wicking fabrics.

Question 14

Do you sell wholesale or for gyms?

Accepted Answer

We’d love to work with gyms and clubs. Contact us at support@ragefightgear.com for bulk pricing.

Question 15

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards (Visa, Mastercard, American Express) processed securely through Stripe. Apple Pay and Google Pay are also available.

Question 16

Is my payment information secure?

Accepted Answer

Yes. All transactions are processed through Stripe with industry-standard SSL encryption.

Question 17

Do I need an account to place an order?

Accepted Answer

You can checkout as a guest, but creating an account lets you track orders, save addresses, and access exclusive deals.

Question 18

How do I use a discount code?

Accepted Answer

Enter your discount code at checkout in the promo code field. Discounts are applied to eligible items only.

Frequently Asked Questions

📦Orders & Shipping

↩️Returns & Exchanges

📏Products & Sizing

💳Account & Payments

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